Chic Dot Shirt, oatmeal

Shipping

Shipping Method : Parcel Service (EMS)

Shipping Area : All  Region

Shipping Rate : Japan $30 / Other countries $50 

Delivery Time : 10-30 business days (Items in stock will be shipped on the same day if ordered before 12pm. / For make to order items, the production time varies, so please refer to the product page description.)

Returns & Exchanges

Return and Exchange address- 대구 달서구 상화로 279 2층 [42796]

Return/exchange can be received within 7 days from the date of receipt of the product, and the product must be sent including all contents as in the same condition when it is received.

Return Method

After you log in to the homepage, you must click on "Request Return" on the left side of the order information - Order Status and register for a return.

Returns will be accepted through the Q&A bulletin board, and if you write an article with the title of "Return", including the order number, return product name, and reason, the staff will check and inform you quickly.

※ Returns are not possible unless there is a return reception or the request is approved by the staff in charge.

Exchange method

After you log in to the homepage, you must click on Order Information - Request Return on the left side of the order status, and then register for an exchange.

Exchange reception will be carried out through the Q&A bulletin board, and if you write an article with the title of 'Exchange', including the order number, exchange product name, and reason, the staff in charge will check and inform you quickly.

※ If there is no exchange reception or the request is approved by the staff in charge, the exchange is not possible.

No returns/exchanges

- Products shipped after the deadline or without prior application

- If there is no acceptance of the application

- In the case of damage, washing, etc. due to carelessness

- In the case of removal or damage to components such as tags or labels of products

- If there is a trace of use or if it is not available for sale

The return/exchange above is not possible, so we will return it.

The following items are not considered defective or defective.

- In case of individual dissatisfaction with the finishing and color, size, etc. of the product- In the case of wrinkles in the product that occurred during delivery

- In case of damage to wrapping paper that occurred during delivery

The shipping cost for return/exchange due to product defect or our fault is fully covered by '동은ㅣdongeun'.

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.